ONLINE STORE REGULATIONS

KAMAPROPS.COM

ONLINE STORE REGULATIONS

GENERAL PROVISIONS
ELECTRONIC SERVICES IN THE ONLINE STORE
CONDITIONS OF SALES AGREEMENT CONCLUSION
PAYMENT METHODS AND DEADLINES FOR A PRODUCT
COST, METHODS AND DELIVERY DATE OF A PRODUCT
PRODUCT COMPLAINT
OUT-OF-COURT WAYS TO RESOLVE COMPLAINTS AND ASSERT CLAIMS AND RULES CONCERNING ACCESS TO THESE PROCEDURES
WITHDRAWAL RIGHT
PROVISIONS FOR ENTREPRENEURS
FINAL PROVISIONS
WITHDRAWAL FORM TEMPLATE

These Online Store Regulations have been developed by the lawyers of Prokonsumencki.pl. The online store www.kamaprops.com is respectful of consumer rights. The consumer may not waive the rights granted to him under the Consumer Rights Act. Any contractual provisions less favorable to the consumer than the provisions of the Consumer Rights Act shall be null and void and the provisions of the Consumer Rights Act shall prevail. Therefore, the provisions of these Regulations are not intended to exclude or limit any of the consumers' rights to which consumers are entitled under mandatory provisions of law, and any possible doubts should be interpreted in favor of the consumer. In the event of any discrepancy between the provisions of these Regulations and the above provisions, those provisions shall prevail and be applied.

1. GENERAL PROVISIONS

1.1.The Online Store is available on the website www.kamaprops.com and is managed by the associates conducting their business activity on the basis of a civil code partnership under the name KAMAPROPS SP. Z O.O. (business and service address: Lotnicza 34, 26-001 Masłów Pierwszy, POLAND), NIP (Taxpayer Identification Number): 9592041195, REGON (National Business Registry Number): 388382877, KRS (National Court Register Number): 0001069853, email address: info@kamaprops.com, phone number: +48 533 330 306, i.e.:

KAMILA REDZISZ, conducting business activity under the business name KAMAPROPS KAMILA REDZISZ (business address: Al. Szajnowicza-Iwanowa 19/16, 25-636 Kielce, POLAND) entered in the Central Registration and Information on Business Activity of the Republic of Poland held by a respective Minister of Economy, NIP: 6572441240, REGON: 260098339;
PAWEŁ REDZISZ, conducting business activity under the business name "SOLAR" PAWEŁ REDZISZ (business address: Al. Szajnowicza-Iwanowa 19/16, 25-636 Kielce, POLAND) entered in the Central Registration and Information on Business Activity of the Republic of Poland held by a respective Minister of Economy, NIP: 9591337893, REGON: 388218876.

1.2.These Regulations are addressed both to consumers and entrepreneurs using the Online Store, unless a given provision of the Regulations states otherwise.

1.3.The Controller of personal data processed in the Online Store with respect to the provisions of these Regulations is a Vendor. Personal data are processed for the purposes, for the period and based on the terms and conditions indicated in the privacy policy, which is published on the website of the Online Store. Privacy Policy primarily introduces the rules of personal data processing by the Controller in the Online Store, including a grounds, purposes and duration of personal data processing and rights of data subjects, as well as information on the use of cookies and analytical tools in the Online Store. Using and making purchases from the Online Store is voluntary. Similarly, the related disclosure of personal data by the Customer or Client using the Online Store is voluntary, subject to exceptions indicated in the privacy policy (conclusion of the agreement and the statutory obligations of the Vendor).

1.4.Definitions:

1. WORKING DAY - single day from Monday through Friday, excluding public holidays.
2. REGISTRATION FORM - a form available via the Online Store that can be used to create an Account.
3. ORDER FORM - Electronic Service, an interactive form available in the Online Store, which allows to place an Order, in particular by adding Products to an electronic shopping cart and specifying terms of the Sales Agreement, including delivery and payment method.
4. CUSTOMER - (1) a natural person with full capacity to perform acts of law, and in cases provided for by generally applicable provisions also a natural person with limited capacity to perform acts of law; (2) a legal person; or (3) organizational unit without legal personality which by law is granted legal capacity - which has concluded or intends to conclude a Sales Agreement with the Vendor.
5. CIVIL CODE - Polish Civil Code of 23 April 1964. (Polish Journal of Laws of 1964 no. 16, item 93 as amended).
6. ACCOUNT - Electronic Service, identified by an individual name (login) and password assigned by the Customer, a set of resources in the Service Provider's IT system, which stores the data provided by the Customer and information on Orders placed by him/her in the Online Store.
7. NEWSLETTER - Electronic Service, an electronic distribution service provided by the Service Provider via e-mail, which enables all Service Recipients using it to automatically receive cyclical newsletter from the Service Provider that contain information on Products, news and promotions at the Online Store.
8. PRODUCT - a movable available in the Online Store, being the subject of the Sales Agreement between the Customer and the Vendor.
9. REGULATIONS - these Online Store Regulations.
10. ONLINE STORE - Service Provider's online store available at: www.kamaprops.com and www.kamaprops.com.
11. VENDOR, SERVICE PROVIDER - partners conducting business activity on the basis of a civil code partnership under the name KAMAPROPS SP Z O.O. (business and service address: Lotnicza 34, 26-001 Masłów Pierwszy, POLAND), NIP (Taxpayer Identification Number) of the civil code partnership: 9592041195, REGON (National Business Registry Number): 388382877, KRS (National Court Register Number): 0001069853, email address: info@kamaprops.com, phone number: +48 533 330 306, i.e.:
  1. KAMILA REDZISZ, conducting business activity under the business name KAMAPROPS KAMILA REDZISZ (business address: Al. Szajnowicza-Iwanowa 19/16, 25-636 Kielce, POLAND) entered in the Central Registration and Information on Business Activity of the Republic of Poland held by a respective Minister of Economy, NIP: 6572441240, REGON: 260098339;
  2. PAWEŁ REDZISZ, conducting business activity under the business name "SOLAR" PAWEŁ REDZISZ (business address: Al. Szajnowicza-Iwanowa 19/16, 25-636 Kielce, POLAND) entered in the Central Registration and Information on Business Activity of the Republic of Poland held by a respective Minister of Economy, NIP: 9591337893, REGON: 388218876.
12. SALES AGREEMENT - a contract of sale of a Product concluded or entered into between the Customer and the Vendor by means of the Online Store.
13. ELECTRONIC SERVICE - a service provided electronically by the Service Provider to the Customer through by means of the Online Store.
14. SERVICE RECIPIENT - (1) a natural person with full capacity to perform acts of law, and in cases provided for by generally applicable provisions also a natural person with limited capacity to perform acts of law; (2) a legal person; or (3) organizational unit without legal personality which by law is granted legal capacity - which has concluded or intends to conclude a Sales Agreement with the Vendor.
15. CONSUMER RIGHTS ACT - Act of May 30 2014 on consumer rights (Polish Journal of Laws of 2014, item 827 as amended).
16. ORDER - Customer's statement of will placed by means of the Order Form and aimed directly at concluding a Product Sales Agreement with the Vendor.

2. ELECTRONIC SERVICES IN THE ONLINE STORE

2.1.The following Electronic Services are available at the Online Store: Account, Order Form and Newsletter.

1. Account – access to the Account is possible after completing two consecutive steps by the Client - (1) completing the Registration Form and (2) choosing "Create an account". In the Registration Form, it is necessary for the Service Recipient to provide the following details: full name, address (street, house/apartment number, zip code, city, country), e-mail address, contact number and password. In the case of Clients who are not consumers, it is also necessary to provide their business name and a National Taxpayer Identification Number (NIP).
  1. The Electronic Service (Account) is rendered free of charge for an indefinite period of time. The recipient has the freedom, at any time and without explanation, to remove the Account (resignation) by sending an appropriate request to the service provider, in particular by e-mail to the address: info@kamaprops.com or in writing to the address Lotnicza 34, 26-001 Masłów Pierwszy, POLAND.
2. The Order Form - the use of the Order Form begins when the Customer adds the first Product to the electronic shopping cart in the Online Store. The Order is placed after the Customer completes two consecutive steps - (1) after completing the Order Form and (2) after clicking the "Confirm purchase" button on the Online Store's website with the Order Form completed - Until this moment, it is possible to manually modify the data entered (for this purpose, please follow the messages displayed and the information available on the website). In the Order Form, it is necessary for the Customer to provide the following details: full name, address (street, house/apartment number, zip code, city, country), e-mail address, contact number and information regarding the Sales Agreement. Product(s), quantity, place and method of delivery, method of payment. In the case of Clients who are not consumers, it is also necessary to provide their business name and a National Taxpayer Identification Number (NIP).
  1. The Electronic Service (Order Form) is provided free of charge and has a disposable character and terminates at a time of placing an Order or when the Client stops placing an Order through it.
3. Newsletter - the Newsletter can be signed up for by checking the appropriate checkbox when creating an Account - Service Recipient signs up for the Newsletter automatically upon an Account creation.
  1. The Electronic Service of a Newsletter is rendered free of charge for an indefinite period of time. The Service Recipient has a freedom, at any time and without explanation, to sign out from Newsletter by sending an appropriate request to the service provider, in particular by e-mail to the address: info@kamaprops.com or in writing to the address Lotnicza 34, 26-001 Masłów Pierwszy, POLAND. The Service Recipient may also sign out from Newsletter by using an appropriate option available in his/her Account settings.

2.2.Technical requirements necessary for using the Service Provider's IT system: (1) a computer, laptop, or other multimedia device with an Internet access; (2) access to email; (3) a web browser in an updated version: Mozilla Firefox; Internet Explorer; Opera; Google Chrome; Safari or Microsoft Edge; (4) recommended minimum screen resolution: 1024x768; (5) enabling cookies and JavaScript in the web browser

2.3.The Service Recipient is required to use Online Store in a manner consistent with the law and the principles of good conduct, respecting the personal rights, copyrights and intellectual property of the Service Provider and any third parties. The Service Recipient is required to enter correct data. The Service Recipient is prohibited from delivering any unlawful content.

2.4.Complaint Procedure for Electronic Services:

1. Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store (excluding the Product complaint procedure, which is indicated in point 6 of the Regulations) can be submitted by the Service Recipient:
  1. in writing on the address: Lotnicza 34, 26-001 Masłów Pierwszy, POLAND;
  2. in electronic form via email to: info@kamaprops.com.
2. It is recommended that, in a complaint, the Service Recipient provides: (1) information and details concerning the subject of the complaint, in particular the type and date of the irregularity; (2) the Service Recipient's request; and (3) contact details of the complainant - this will facilitate and expedite the processing of the complaint by the Service Provider. The requirements set forth in the preceding sentence constitute merely a recommendation and shall not affect the effectiveness of any claim submitted in disregard of the recommended description of the claim.
3. The Service Provider shall respond to the complaint immediately, no later than within 14 calendar days from the date of its submission.

3. CONDITIONS OF SALES AGREEMENT CONCLUSION

3.1.Conclusion of the Sales Agreement between the Customer and the Vendor takes place after submission of the Order Form in the Online Store by the Client, in accordance with Point 2.1.2 of the Regulations.

3.2.The price of the Product shown on the Store's website is expressed in Polish zloty (PLN) and includes taxes. While placing the Order, the Online Store's website informs the Client about the following: total price of the Product plus taxes, costs of delivery (including fees for transport, delivery and postal services) and other costs, and if the amount of those fees is impossible to determine - the obligation to pay them. The obligation arises at the moment, when the Client expresses his/her will to be bound by the Sales Agreement.

3.3.Procedure for conclusion of the Sales Agreement in the Online Store using the Order Form

1. Conclusion of the Sales Agreement between the Customer and the Vendor takes place after submission of the Order in the Online Store by the Customer, in accordance with Point 2.1.2 of the Regulations.
2. After placing an Order, the Vendor immediately confirms its receipt and accepts the Order for processing. Confirmation of receipt of the order and its acceptance for processing is made by the Vendor. The Vendor sends the Client an appropriate e-mail on an e-mail address provided, which at least contains statements of the Seller that the order has been received and accepted for processing, and confirmation of the Sales Agreement conclusion. Sales agreement between the parties is concluded upon receipt of the above e-mail by the Client.

3.4.The content of concluded Sales Agreement is recorded, secured and disclosed to the Client by (1) publishing these Regulations on the Online Store's website, and (2) sending an e-mail to the Client, as defined in Point 3.3.2 of the Regulations. The content of every Sales Agreement is additionally stored and secured in the IT system of the Vendor's Online Store.

4. PAYMENT METHODS AND DEADLINES FOR A PRODUCT

4.1.The Vendor shall offer the Client following methods of payment under the Sales Agreement:

1. Payment by cash on delivery.
2. Payment by wire transfer to the Vendor's bank account.
3. Electronic and credit card payments via imoje.pl and PayPal.com - current payment methods are available on the Online Store website in the information tab concerning payment methods and on the following websites: https://www.imoje.pl and https://www.paypal.com/pl.
  1. Settlement of electronic payment and credit card transactions is carried out at the Client's discretion via imoje.pl or PayPal.com:
    1. imoje.pl - ING Bank Śląski SA., Sokolska 34, 40-086 Katowice, entered into the Register of Entrepreneurs of the District Court Katowice - Wschód, 8th Commercial Division of the National Court Register under KRS number 0000005459, share capital in the amount of PLN 130,100,000.00 paid in full, NIP: 634-013-54 -75, REGON: 271514909.
    2. PayPal.com - PayPal (Europe) S.a r.l. & Cie, S.C.A., 5th floor 22-24 Boulevard Royal, L-2449, Luxembourg.
    3. The cost of the commission for the PayPal payment is paid by the buyer.

4.2.The term of payment:

1. If the Client chooses to pay by wire transfer, electronic payments or credit card payments, the Client is required to make a payment within 7 calendar days from the date of conclusion of the Sales Agreement.
2. If the Client chooses to pay cash on delivery, he/she is obliged to make payment on delivery.

5. COST, METHODS AND DELIVERY DATE OF A PRODUCT

5.1.Delivery of the Product is available within the territory of the Republic of Poland.

5.2.Delivery of a Product to the Client is subject to charge, unless the Sales Agreement provides otherwise. The Product delivery costs (including transport, delivery and postal fees) shall be indicated to the Client on the Online Shop website during the placement of the Order, also at a moment, when the Client expresses his/her will to be bound by the Sales Agreement.

5.3.The Vendor shall offer the Client following methods of Product delivery.

1. Courier delivery.
2. Courier delivery (COD).

5.4.The Product shall be delivered to the Customer within 60 Business Days, unless a shorter period is specified in the Product description or during the Order placement process. In the case of Products with different delivery dates, the delivery date shall be the longest specified date, but shall not exceed 60 Business Days. First day of the delivery date is determined in a following day:

1. If the Client chooses a wire transfer, electronic payment or credit card payment method - the date of crediting Vendor's bank account or settlement account.
2. If the Client chooses cash on delivery payment method - the date of Sales Agreement conclusion.

6. PRODUCT COMPLAINT

6.1.The grounds and range of the Vendor's liability towards the Client, if the Product has a physical or legal defect (implied warranty), are set forth in generally applicable legal regulations, in particular in the Polish Civil Code (including Art. 556-576 of the Polish Civil Code).

6.2.The Vendor shall deliver the Product without defects.

6.3.The Client may file a complaint, for example:

1. in writing on the address: Lotnicza 34, 26-001 Masłów Pierwszy, POLAND;
2. in electronic form via email to: info@kamaprops.com.

6.4.It is recommended to provide the following in a complaint description: (1) information and circumstances regarding the subject of a complaint, in particular the type and date of a defect; (2) request for bringing the Product into conformity with the Sales Agreement or a declaration on price reduction or withdrawal from the Sales Agreement; and (3) contact details of the complainant - this will facilitate and accelerate the handling of a complaint by the Vendor. The requirements set forth in the preceding sentence constitute merely a recommendation and shall not affect the effectiveness of any claim submitted in disregard of the recommended description of a complaint.

6.5.The Vendor shall respond to the complaint immediately, no later than within 14 calendar days from the date of its submission. If a non-business client, while exercising his/her rights under the implied warranty, requested replacement of an item or removal of a defect or made a statement on price reduction, specifying the amount by which the price is to be reduced, and the Vendor has not responded to this request within 14 calendar days, it is considered that the request is justified.

6.6.The Client, who exercises his/her rights under the implied warranty, shall deliver the defective product to the address: Lotnicza 34, 26-001 Masłów Pierwszy, POLAND. In a case of a non-business client, the costs of the Product’s delivery shall be borne by the Vendor. If, due to the nature of the Product or the manner of its assembly, delivery of the Product by the non-business client would be excessively difficult, the Client shall make the Product available to the Vendor at a place where the Product is located.

6.7.Pursuant to Article 558, Paragraph 1 of Polish Civil Code, the Vendor's liability under implied warranty towards the non-business Client is excluded.

7. OUT-OF-COURT WAYS TO RESOLVE COMPLAINTS AND ASSERT CLAIMS AND RULES CONCERNING ACCESS TO THESE PROCEDURES

7.1.Detailed information on the non-business client's right to resort to out-of-court complaint and redress procedures and the rules of access to these procedures are available on the website of the Office for Competition and Consumer Protection at https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.

7.2.There is also a contact point affiliated to President of the Office for Competition and Consumer Protection (tel.: 22 55 60 333, email: kontakt.adr@uokik.gov.pl or an address: Pl. Powstańców Warszawy 1, 00-030 Warsaw), whose task is, i.a. to provide consumers with assistance in matters concerning out-of-court settlement of consumer disputes.

7.3.The consumer has the following options for out-of-court complaint and redress procedures: (1) a request for dispute resolution to a permanent amicable consumer court (more information at: http://www.spsk.wiih.org.pl/); (2) a request for out-of-court dispute resolution to a voivodeship inspector of the Trade Inspection (more information at the website of the inspector competent for the place of Vendor's business); and (3) the assistance of a county (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (e.g.. Federation of Consumers, Association of Polish Consumers). Advice is available, i.a, by e-mail at porady@dlakonsumentow.pl and at a consumer hotline: 801 440 220 (available on Working Days, from 8:00 a.m. to 6:00 p.m., call charge as per operator's tariff).

7.4.A platform for online dispute resolution between consumers and entrepreneurs at EU level (ODR [Online Dispute Resolution] platform) is available at http://ec.europa.eu/consumers/odr. The ODR platform is an interactive and multilingual website with a single point of contact for consumers and businesses seeking out-of-court dispute resolution regarding contractual obligations arising from an online sales contract or service contract (for more information, see the platform itself or the Office for Competition and Consumer Protection's website address: https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).

8. WITHDRAWAL RIGHT

8.1.A consumer who has concluded a remote agreement may, within 14 calendar days, withdraw from it without giving any reason and without incurring costs, except for the costs referred to in Point 8.8 of these Regulations. Exception (see clause 9.2.1). It is sufficient to send a statement before the deadline. A statement of withdrawal can be made, for example:

1. in writing on the address: Lotnicza 34, 26-001 Masłów Pierwszy, POLAND;
2. in electronic form via email to: info@kamaprops.com.

8.2.An example of a withdrawal form is included in Appendix 2 to the Consumer Rights Act and is additionally available in Point 11 of these Regulations. The consumer can use a template, but does not have to.

8.3.The period for withdrawal from an agreement begins:

1. for an agreement under which the Vendor issues a Product, being obliged to transfer its ownership (e.g.. Sales Agreement) - from the moment of taking possession of the Product by the consumer or a third party indicated by a consumer other than the carrier, and in the case of an agreement that: (1) involves multiple Products which are delivered separately, in batches or in parts - from the moment of taking possession of the last Product, batch or part, or (2) involves the regular delivery of Products for a fixed period - from the moment of taking possession of the first Product;
2. for other agreements - from the date of agreement conclusion.

8.4.In the event of withdrawal from a remote agreement, the agreement shall be deemed not concluded.

8.5.The Vendor shall immediately, no later than within 14 calendar days from the date of receipt of the consumer's statement of withdrawal from the agreement, return all payments for products made by the Client (excluding shipping cost). The Vendor shall refund the payment using the same method of payment used by the consumer, unless the consumer has expressly agreed to a different method of refund that does not incur any costs for the consumer. In the case of payments made with a credit card, funds shall be returned to a bank account associated with the credit card used to make the payment. If the Vendor has not offered to collect the Product from the consumer, the Vendor may withhold reimbursement of payments received from the consumer until the Product is returned, or the consumer provides proof of return, whichever is earlier.

8.6.The Consumer shall immediately, no later than within 14 calendar days from the date, on which he withdrew from the agreement, return the Product to the Vendor or hand it over to a person authorized by the Vendor to collect it, unless the Vendor offered to collect the Product himself. To observe the deadline it is sufficient to send back the Product before is ends. The Consumer can return the Product to the following address: Lotnicza 34, 26-001 Masłów Pierwszy, POLAND.

8.7.The Consumer shall be liable for any reduction in the value of the Product resulting from using the Product in a way beyond that which is necessary to determine nature, characteristics and functioning of the Product.

8.8.Possible costs associated with the consumer's withdrawal from the agreement that the consumer is required to pay:

1. If the consumer has chosen a method of delivery of the Product other than the cheapest usual method of delivery available at the Online Store, the Vendor shall not be obliged to reimburse the consumer for additional costs incurred by him.
2. Direct costs of the Product’s return shall be borne by the Consumer.
3. In the case of a Product which is a service, the performance of which - at the express request of the consumer - has begun before the end of the withdrawal period, the consumer who exercises the right of withdrawal after having made such a request, is obliged to pay for the services rendered until the withdrawal date. Due payment shall be calculated in proportion to the scope of performance, considering the price or remuneration agreed upon in the agreement. If the price or remuneration is excessive, the basis for calculating this amount shall be the market value.

8.9.The consumer is not entitled to withdraw from a remote agreement with regard to contracts:

1. (1) for the provision of services, if the Vendor has fully performed the service with an express consent of the consumer, who was informed before the provision, that after the performance he/she shall forfeit the withdrawal right. (2) in which the price or remuneration depends on fluctuations in the financial market over which the Vendor does not exercise control, and which may occur before the end of the withdrawal deadline; (3) in which the subject of the performance is a non-prefabricated product, produced according to consumer specifications or designed to meet his/her particular requirements; (4) in which the subject of the performance is a product that deteriorates rapidly or has a short time; (5) in which the subject matter of the performance is a Product delivered in a sealed package that cannot be returned after opening the package due to health protection or hygienic reasons, if the package has been opened after delivery; (6) in which the subject matter of the performance consists of Products, which after delivery, due to their nature, are inseparably combined with other objects; (7) in which the subject of performance are alcoholic beverages, the price of which has been agreed upon conclusion of the Sales Agreement, and the delivery of which may take place only after 60 days and the value of which depends on market fluctuations, over which the Vendor has no control; (8) in which the consumer explicitly requested that the Vendor visited him in order to perform urgent repair or maintenance; if the Vendor provides additional services other than those requested by the consumer or supplies Products other than replacement parts necessary for the performance of repair or maintenance, the consumer has the right to withdraw from the agreement with regard to additional services or Products (9) in which the subject of the performance is a sound or visual recording or computer software supplied in a sealed package, if the package has been opened after delivery; (10) for the supply of newspapers, periodicals or magazines, except for a subscription agreement; (11) concluded by means of a public auction; (12) for the provision of accommodation, other than for residential purposes, carriage of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the contract specifies the date or duration of the service (13) for the supply of digital content which is not recorded on a tangible medium, if the performance has commenced with the express consent of the consumer before the expiry of the withdrawal period and after the Vendor has informed him/her about the loss of the withdrawal right

8.10.Pursuant to Point 8 of the Regulations, the provisions concerning the consumer shall apply from 1 January 2021 and for agreements concluded from that date also to the Customer or Client who is a natural person that concludes an agreement directly related to its business activity, if the content of this agreement shows that it is not of a professional nature for this person, resulting in particular from the subject of its business activity, disclosed in accordance with the provisions of the Central Register and Information on Business Activity.

9. PROVISIONS FOR ENTREPRENEURS

9.1.This Point 9 of the Regulations and all the provisions contained therein are addressed to and thus bind only the Customer or Service Recipient who is not a consumer, (from 1 January 2021 also not a natural person who concludes an agreement directly related to its business activity), if the content of this agreement shows that it is not of a professional nature for this person, resulting in particular from the subject of its business activity, disclosed in accordance with the provisions of the Central Register and Information on Business Activity.

9.2.Vendor shall have the right to withdraw from the Sales Agreement within 14 days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may be for convenience and does not result in any claims that the Customer may assert against the Vendor. Exception (see clause 9.2.1)

9.2.1 In the case of exporting goods to countries outside the European Union, returns are not accepted due to the costs related to customs duties.

9.3.The Vendor has the right to limit the available payment methods, including requiring prepayment in full or in part, regardless of the payment method selected by the Customer and the fact of concluding a Sales Agreement.

9.4.Service Provider may terminate an agreement for the provision of Electronic Services with immediate effect at convenience by sending a relevant statement to the Service Recipient.

9.5.The liability of the Service Provider/Vendor to the Client/Customer, regardless of its legal basis, is limited - both for a single claim as well as for all claims in total - to the amount of the price paid and delivery costs under the Sales Agreement, but no more than 1000 PLN. The limitation of the sums referred to in the preceding sentence shall apply to all claims made by the Service Recipient/Client against the Service Provider/Vendor, including in the absence of a Sales Agreement or unrelated to a Sales Agreement. The Service Provider/ Vendor is liable to the Client / Customer only for typical damage foreseeable at the time of the agreement’s conclusion and is not liable for lost profits. The Vendor shall not be responsible for any delay in shipping.

9.6.Any disputes arising between the Vendor/Service Provider and the Customer/Service Recipient shall be submitted to the court having jurisdiction over the seat of the Vendor/Service Provider.

10. FINAL PROVISIONS

10.1.Agreements concluded through the Online Store are concluded in Polish language.

10.2.Regulations Amendment:

1. Service Provider reserves the right to amend these Regulations for important reasons, i.e.: changes in legislation; changes in methods of payment and delivery - to the extent that these changes affect the performance of these Regulations.
2. If recurring agreements (e.g. provision of Electronic Services - Account) are concluded on the basis of these Regulations, the amended Regulations shall be binding upon the Service Recipient, if they meet the requirements set forth in Articles 384 and 384[1] of Polish Civil Code, i.e. the Service Recipient was properly notified of the changes and did not terminate the agreement within 15 calendar days from the date of notification. In the event that the amendment of the Regulations would result in the introduction of any new fees or an increase in current fees, the Service Recipient has the right to withdraw from the agreement.
3. In the event that agreements other than recurring agreements are entered into under these Regulations (e.g. Sales Agreement) changes to the Regulations shall in no way affect the rights acquired by the Service Recipients / Clients before the effective date of changes to the Regulations, in particular the changes to the Regulations shall not affect the already placed or submitted Orders and concluded, executed or performed Sales Agreements.

10.3.In matters not settled herein, generally applicable provisions of Polish law shall apply, in particular: Civil Code; the Act on Providing Services by Electronic Means of 18 July 2002. (Polish Journal of Laws of 2002 no. 144, item 1204 as amended); Consumer Rights Act; and other applicable provisions of generally applicable law.

11. WITHDRAWAL FORM TEMPLATE
(APPENDIX 2 TO THE CONSUMER RIGHTS ACT)

Withdrawal form template
(this form must be completed and returned only if you wish to withdraw from the agreement)

- Addressee:

KAMAPROPS SP. Z O.O.
Lotnicza 34, 26-001 Masłów Pierwszy, POLAND.
kamaprops.com
info@kamaprops.com

- I/We(*) hereby notify(*) of my/our withdrawal from the agreement for the sale of the following items(*) the agreement for the supply of the following items(*) the contract for manufacturing of the following items(*)/the provision of the following services(*)

- Date of conclusion of the agreement(*)/acceptance(*)

- Full name of the consumer(s)

- Address of the consumer(s)

- Signature of consumer(s) (only if the form is sent in hard copy)

- Date

(*) Delete as appropriate.

KAMAPROPS.COM